Resume PDF

Seattle, WA
annarouben@yahoo.com
(206) 708-5775
annarouben.com

About me

I am a user experience designer and researcher living in Seattle. My background is in human computer interaction and human factors.  I have extensive experience doing both user research and interaction design for web, mobile, and in-car products. I believe in working with collaborative, motivated, and agile teams that are excited to create usable and beautiful products. 

Skills

  • User research
  • Interaction design (UI wireframes, prototypes, and UI flow diagrams) for mobile, web, and in-car products
  • Usability testing including using driving simulators
  • Expert knowledge of Axure (rapid prototyping tool)
  • Requirements gathering and user story writing
  • Illustrator, Dreamweaver
  • Strong technical background
  • Working in agile environment

Experience

Senior User Experience Program Manager
Nuance Communications and Tweddle Group (later acquired by Nuance)

December 2012 – Nov 2013 (left due to maternity leave)

Conducted user research and design for desktop, mobile, and in-car applications:

  • Introduced the practice of usability studies to Tweddle & led creation of a driving simulator lab to facilitate them
  • Conducted user research (surveys, user journeys, usability studies including using the driving simulator)
  • Organized regular UX topics discussions to stay current on the newest UX trends
  • Led an initiative to work with multi-disciplinary teams using Agile
  • Created interaction designs (wireframes, clickable prototypes, user flows) for desktop, mobile, and in-car applications
  • Documented UX requirements and wrote user stories
  • Analyzed designs of other teammates and provided constructive recommendations

Software Usability and User Interface Requirements Manager
BlackBerry

April 2007 – December 2012

Conducted user research and design for desktop and mobile applications:

  • Conducted user research (fields studies, usability studies)
  • Created interaction designs (wireframes, clickable prototypes, user flows)
  • Documented UX requirements and wrote user stories
  • Analyzed existing designs and provided constructive recommendations
  • Collaborated with multi-disciplinary teams using Agile
  • Reviewed UX with stakeholders (Product Managers, carriers, etc) to achieve buy-in

Sample projects:

  • Multi-platform (e.g. iPhone, Android) device management system

  • BlackBerry ID and email integration

  • BlackBerry Protect (remote lock, wipe, locate device, etc.)

  • Improvements to the BlackBerry Email Setup application (mobile devices and web)

  • Google contacts synchronization with a BlackBerry device

  • BlackBerry Administration tool used by carriers to support BlackBerry users

Research Assistant University of Minnesota

January 2006 – December 2006

Conducted research in the following areas:

  • Auditory feedback and navigational systems; created and evaluated the usability of a system for delivering navigational information using both speech and non-speech audio.
  • Query devices; investigated different ways to query location-based information using graphical displays to improve the usability of systems used to search for points of interest on a map.

Teaching Assistant for User Interface Design, Implementation and Evaluation Course           
University of Minnesota

September 2005 – December 2006

Responsible for weekly meetings with student groups to evaluate and track project progress and deliverables: gathering user data, personas, task analysis, prototypes, scenarios, cognitive walkthroughs, heuristic evaluations and user testing.

Web Developer/Designer
University of Minnesota (Networking & Telecommunication Services)

Sep 2005 - Dec 2006

Designed and implemented new web applications (Work Orders and User Management Tools) currently used by employees and customers.

Research Assistant
Winona State University

Mar 2001 - May 2002

Modified Java IDE (Integrated Development Environment) to be accessible for people with visual disabilities; integrated voice synthesizer. Conducted user testing, collected feedback from the users, organized and analyzed results to make design recommendations. Gained experience in conducting research and application development (accessibility and synthesized speech technologies, multi threaded programming).

Education

Master of Science in Computer Science (focus in HCI), Graduate Minor in Human Factors, August 2006
University of Minnesota
Cumulative Graduate GPA: 3.87

B.S. in Computer Science (with honors), May 2003
Winona State University, Winona, MN