Anna Rouben

User Experience Designer and Researcher

Seattle, WA
annarouben@yahoo.com
(206) 708-5775
annarouben.com

About me

I am a user experience designer and researcher living in Seattle. My background is in human computer interaction and human factors.  I have extensive experience doing both user research and interaction design for web, mobile, and in-car products. I believe in working with collaborative, motivated, and agile teams that are excited to create usable and beautiful products. 

Skills

  • User research
  • Interaction design (UI wireframes, prototypes, and UI flow diagrams) for mobile, web, and in-car products
  • Usability testing including using driving simulators
  • Expert knowledge of Axure (rapid prototyping tool)
  • Requirements gathering and user story writing
  • Illustrator, Dreamweaver
  • Strong technical background
  • Working in agile environment

Experience

Senior User Experience Program Manager
Nuance Communications and Tweddle Group (later acquired by Nuance)
December 2012 – Nov 2013 (left due to maternity leave)

Conducted user research and design for desktop, mobile, and in-car applications:

  • Introduced the practice of usability studies to Tweddle & led creation of a driving simulator lab to facilitate them
  • Conducted user research (surveys, user journeys, usability studies including using the driving simulator)
  • Organized regular UX topics discussions to stay current on the newest UX trends
  • Led an initiative to work with multi-disciplinary teams using Agile
  • Created interaction designs (wireframes, clickable prototypes, user flows) for desktop, mobile, and in-car applications
  • Documented UX requirements and wrote user stories
  • Analyzed designs of other teammates and provided constructive recommendations

Software Usability and User Interface Requirements Manager
BlackBerry
April 2007 – December 2012

Conducted user research and design for desktop and mobile applications:

  • Conducted user research (fields studies, usability studies)
  • Created interaction designs (wireframes, clickable prototypes, user flows)
  • Documented UX requirements and wrote user stories
  • Analyzed existing designs and provided constructive recommendations
  • Collaborated with multi-disciplinary teams using Agile
  • Reviewed UX with stakeholders (Product Managers, carriers, etc) to achieve buy-in

Sample projects:

  • Multi-platform (e.g. iPhone, Android) device management system

  • BlackBerry ID and email integration

  • BlackBerry Protect (remote lock, wipe, locate device, etc.)

  • Improvements to the BlackBerry Email Setup application (mobile devices and web)

  • Google contacts synchronization with a BlackBerry device

  • BlackBerry Administration tool used by carriers to support BlackBerry users